Guides
by Beam
|01/07/2026
Member Verification Request (MVR) is being introduced as part of a broader industry change to make member verification faster, more consistent and more secure over time.
Beam Super Payments has MVR functionality enabled, so employers and payroll providers can use it where the destination fund is ready to respond. During the transition period, not all funds may be enabled, so MVOR responses may not be available in every case.
Read more about using MVR during this transition period below.
Member Verification Outcome Responses (MVOR) may not be available where the destination super fund is not yet ready to respond. If no response is received within 24 hours of an MVR, continue using your usual onboarding and contribution processes, or contact your payroll support team if you need help.
For more information on what’s happening with MVR.
Some super funds are still completing their MVR/MVOR implementation. Because MVR relies on both parties being able to send and respond to requests, responses may not be available until the relevant fund is live and ready to reply with an MVOR. In these cases, employers should continue using their existing onboarding and contribution processes.
If an MVOR response is not received within 24 hours of an MVR, employers and payroll providers should continue using their existing onboarding and contribution processes. This includes collecting accurate employee onboarding information and using it to confirm the employee’s fund details where possible. Employers need to make sure that information they have on their employees is correct and up to date. Accurate information, including tax file number (TFN), member account numbers and unique superannuation identifiers (USI), will ensure contributions are processed without delay, avoids rejections or compliance issues, and means employees receive their super on time.
Where an employee has chosen a fund, employers should continue making contributions to that fund. If the employee has not chosen a fund, employers should request stapled fund details from the ATO. If there is no chosen or stapled fund, employers should follow their default fund process.
If you need extra support, please contact your payroll support team for assistance.
MVR relies on both the sending platform and the destination fund being ready to exchange verification requests and responses. Until all funds and platforms are fully enabled, responses may not be available in every case. The industry is expected to reach full MVR readiness by 1 March 2027.
MVR is being introduced as part of a broader industry change to make member verification faster, more consistent and more secure over time. Beam has implemented the capability so employers and payroll providers can use it where the destination fund is ready to respond. During the transition period, not all funds may be enabled, so MVOR responses may not be available in every case. Where a response is not received, employers should continue using their existing onboarding and contribution processes.
