Guides
by Beam
|23/07/2024
Beam is an integrated solution within your software provider’s payroll platform that allows you to submit super contributions to the ATO. How you pay the contributions is subject to what’s available on your payroll software.
After a successful submission, we’ll direct debits from your account your account:
If your Direct Debit payment fails, a notification is sent from your payroll software. A new payment will need to be received within 5 days (from contribution submitted date) or the super contribution payment will be automatically cancelled. Please note that no matter the payment method, if no payment is received successfully within 10 business days, then your contribution will be automatically cancelled, and a new super contribution payment will need to be submitted.
If your direct debit payment has failed and you need further assistance, please contact your payroll support team or your financial institution. Some of our software partners may allow alternative payment methods (BPAY or EFT) to be made.
Once your contribution has been submitted, you will need to make your payment on the same day of submission, as per the Beam PDS. Beam will provide you with a unique Payment Reference Number (PRN). Please note this PRN consists of 18 digits. It’s important you only use the PRN when making payment to stop delays or errors occurring. If you don’t use the correct PRN, Beam’s automated reconciliation process won’t be able to match your payment with super contribution payment you’ve made. You’ll get a notification from Beam telling you that a contribution has been received but the super contribution payment hasn’t been received.
If you have used the incorrect PRN when making payment for your contribution, Beam’s automated reconciliation process cannot match your payment with your submitted contribution.
If a super contribution payment has been made within the required timeframe of when you submitted your super contribution payment, you can contact Beam Support via the Contact Us page and we can check if the payment can be matched manually.
If a matching payment hasn’t been received after 10 business days from the date of when the super contribution payment was submitted, Beam’s automated processes will cancel the contribution and refund any incorrect payments received. If this happens, a new super contribution payment will need to be submitted with the correct PRN.
A direct to fund payment means that Beam handles the messaging, but you pay the super contributions directly to each super fund. This means that super contribution payments are received faster. This is also called ‘pay fund directly’.
You submit your super contribution payments, and we provide you with the EFT and payment reference details for each fund. You then make individual EFT payments to each fund via your financial institution’s banking facility either manually or using the banking file you can download once your contribution is submitted. Beam distributes your contribution data to each fund in the SuperStream standard within 24 hours of the banking file being submitting.
Precision Administration Services Pty Ltd is the company that own and market the range of Beam products – Beam Super Payments (clearing house), Beam Single Touch Payroll (STP) reporting service, and Beam Super Fund Onboarding (SFO).
Because Precision markets Beam, employers that use Beam’s products will see Precision as the business name that’s listed on their bank statements. If you pay by direct debit, the debit will display as ‘Precision CH’ and include the payment reference number in your transaction statement.
Once the super contribution you submitted and correct matching payment has reconciled, the status in your payroll software will display as ‘Sent to fund.’
5 business days
3 business days
If you would like to cancel a submission and your batch is in ‘awaiting payment’ status, you will need to contact your payroll support team to request the batch be cancelled.
Below is a list of different payment status and what they mean:
| Status | Explanation |
|---|---|
| Awaiting payment | Initial status for a contribution and means the employer is yet to send payment to Beam. |
| Awaiting clearence | Applies to direct debit users only and signifies the direct debit has been received by our bank and the 3 days clearance period has commenced. |
| Sent to fund | Occurs once all outbound transactions have been successfully sent to the destination funds. |
| Sent to fund with refund | Occurs after the outbound transactions have successfully been sent out to the destination funds. But one or more of those funds have rejected and refunded one or more contributions. |
| Went to fund with response | Occurs after the outbound transactions have successfully been sent out to the destination funds. But one or more of those funds have sent information back like new membership numbers. |
| Cancelled | Indicates Beam has cancelled the contribution, typically due to one of the following reasons: * Client request * Payment has not been received by Beam within the required timeframe, 10 business days after contribution is submitted. |
| Refunded | Payment for the submitted contribution has been refunded. |