Beam is the integrated supertech solution that combines a wealth of knowledge and resources in the super space with an appetite for innovation. We’re here to supercharge your software and keep you one step ahead.
During the development of our super payment tech, we actively sought insights from software providers and carefully assessed the challenges both they and their customers faced. This led us to a better way to do super – the Beam way.
A solution that was transparent, simple, cost-effective, secure, compliant, and an effortless integration into any workflow and platform.
To this day, the Beam team continues to find opportunities and innovations to stay ahead of what’s next, so we can continually deliver a brilliant super payment experience.
The first step in our partnership is an initial discussion with our Partnerships Team. This is an opportunity to get to know us and ask any questions you have about a partnership with Beam. Whether your enquiry comes through our website or to a team member directly, we’ll be in touch. Enquire now!
The next step is all about Beam developing an understanding of your business and your future aspirations. This is the time we can discuss what success looks like for you, as well as ensure there’s a level of basic technical compatibility before we proceed to development.
This stage is where we’ll start to look at some of the finer details. You’ll be able to register to the Beam Dev Portal which will give you access to our API documentation and sandbox environment. Here’s where you can start to review system details and API endpoints to see what’s required to integrate Beam into your software.
This stage is where we’ll develop the roadmap for your integration. We’ll start by getting you to sign the Beam Access and User Agreement. From there, we’ll work together to build a project plan, set timelines and allocate resources, ensuring we’ve covered all the steps in building a successful integration.
As you begin implementation, we’ll connect you with our Technical Team. They’re your go-to for support throughout the process, from answering questions, to providing supporting documents and information, to completing test cases with you to ensure the implementation runs smoothly. Here we can go as fast or slow as you need.
As we prepare for the launch of our partnership, we’ll provide training that ensures you have all the information required. In the first training stage we’ll cover the dos and don’ts of how to communicate about Beam to your customers based on whether you have an Australian Financial Services License (AFSL) or not. We’ll then move onto the second training stage, where we’ll provide detailed training on how to use our support systems, including raising support requests, as well as sales training if required.
Now it’s time to introduce your customers to Beam and the new capabilities of your platform. To mark this milestone and leverage the momentum of the launch, our Beam Marketing Team will work with you on impactful launch activities. With a variety of collateral including social media communications and webinars to choose from, these activities will inform and educate your customers about our new partnership and encourage registration from the outset.
Want to give your users super payments brilliance? Get in touch to start developing with Beam.
Enquire now View our API docs hereYour success is our success too. That’s why we offer a comprehensive partner support model. We’re committed to offering thorough training and tailored support on an ongoing basis, so you’ll be confident in providing the Beam product to your customers.
At the start of your partnership, our Experience team will meet with you to plan out how we can support you. These meetings take place before launching our partnership and can be as frequent as you’d like.
Our Experience team will work directly with your support team. Your team will then have the information they need to provide high-quality service that keeps your customers satisfied.
Once Beam is live, we continue to provide ongoing support meetings. These sessions can include feedback, open tickets, training opportunities or anything else relevant to our partnership.
